Shipping Policy

Last updated: September 9, 2026

Thank you for shopping with Stoire Freedom. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or U.S. holidays.

During sales, holidays, or periods of high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to notify you.

2. Shipping Times

After your order has been processed, estimated delivery times are generally:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days, when available

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside our control.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on the shipping method, destination, order size, and other applicable factors.

If free shipping is offered on a particular product or order, the applicable terms will be displayed at checkout or on the relevant promotion.

4. Order Tracking

When tracking information is available, we will provide it through the email address or contact information associated with your order.

Please allow some time for the carrier's tracking system to update after your order has shipped.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an order is returned because of an incorrect or incomplete address, we may contact you to arrange reshipment. Additional shipping charges may apply.

6. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery may be outside our direct control.

If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

If your package is delayed or appears to be lost, contact us at freedomnsjsjsjsk@hotmail.com and we will work with you to determine the appropriate next steps.

7. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product before disposing of any packaging materials.

Contact us at freedomnsjsjsjsk@hotmail.com as soon as possible with:

• Your order number.
• Photos of the damaged package.
• Photos of the damaged product.
• A brief description of the damage.

We will review the situation and determine an appropriate solution.

8. Shipping Restrictions

We currently ship to addresses within the United States, unless otherwise stated on the product page or at checkout.

Some products may have additional shipping restrictions due to their size, weight, or other applicable requirements.

9. Address Changes

If you need to change your shipping address after placing an order, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

10. Multiple Shipments

If your order contains multiple products, your items may occasionally be shipped separately. You may receive multiple tracking numbers and packages for a single order.

You will not necessarily be charged additional shipping fees solely because an order is divided into multiple shipments.

11. Delivery Delays

Stoire Freedom is not responsible for delays caused by circumstances beyond our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, transportation problems, or other unforeseen events.

We appreciate your patience when such delays occur.

12. Contact Us

If you have questions about shipping or your order, please contact us:

Stoire Freedom
Email: freedomnsjsjsjsk@hotmail.com
Country: United States